We want you to love every purchase you make from BODY HUT, however, in the unfortunate event that you are not happy, we will accept returns within 30 days of purchase. Please contact us within 14 days of delivery and ship items within 30 days of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Conditions of Returns
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, you may not receive your full refund.
What if my item is faulty?
BODY HUT tries our best to ensure that every single product is made to the highest quality and expect our suppliers to do the same. If a rare occasion applies and a customer receives a faulty item, please contact us as soon as possible so that we can investigate.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Items lost in transit will not be treated as returned.