casa

This gorgeous Italian brand prides itself on its luxurious, natural and clean approach to beauty. They work with beautiful Italian ingredients and don’t include any synthetic chemicals, added fragrances, mineral oils, fillers or essential oils that could irritate your skin. Because at its core, this brand wants to create products that are safe for all skins, to make you look and feel amazing!

casa

It all started a PASSION for deliciously organic ingredients that could be used to make homemade skincare products.

Casa Mencarelli was born.

During the last few years founder, Lucia, developed Multiple Chemical Sensitivity. She had to revolutionize her lifestyle and reduce her exposure to toxic chemicals in order to heal her illness.

Lucia could no longer use any conventional cosmetics, so she started making her own skincare products at home, using fresh, food-grade organic ingredients. Real, clean green beauty is the result!

Lucia’s passion for organic skincare comes from her personal skincare challenges and a desire to prevent other people from suffering like she did. Her commitment to improving the skincare offering for those with sensitive skin.

We are always looking at opportunities to be more eco friendly and only use recyclable packaging.
We have already reduced the packaging for our Sea Buckthorn Serum, moving from a 100ml bottle with a carton to a 30ml glass bottle with dropper and no external packaging.

Also all our 2ml samples come in mini glass bottles and jars, no plastic and all recyclable.

For the future, we are looking further reducing packaging and at using friendly and sustainable materials, in line with our philosophy of “really green beauty “.

Refund Policy

Returns policy

We always aim to offer the very best levels of service possible and we really hope that you love our natural skin care products as much as we do, but if for any reason you are not entirely satisfied, you can return your item within 30 days of receiving your order.

If you do wish to cancel an order, or if you are not satisfied with the products sent to you, please email us at shop@thedorbeautyedit.com to let us know which items you are not happy with and the reasons why you would like to return the item. You can either have a full refund on the cost of the products or you can exchange the product for something else.

Please ensure all returned items are packaged securely and for your own peace of mind, we recommend you send returned items by recorded delivery to ensure you are covered for compensation should it get lost in the post; unfortunately we cannot accept responsibility for returned goods that are lost in transit.

Faulty Items or Items Sent In Error
If the product or the container is faulty, or if we've made a mistake with your order and sent you the wrong item, we will also refund the cost of the original delivery and we will also pay the postage costs you have incurred to send back the item.

Please just enclose the till receipt from the post office.

If you are sending back an item please include the following details:

· Your Full Name
· Your Full Address
· Your Order Number
· Your Reason for returning the products

Please email to receive the retuns address
Refund time
We will refund you within 10 days of receiving your returned goods. We can only make a refund against the original credit or debit card that you paid with. Your statutory rights remain unaffected.