FAQ’S

OUR MISSION

Having launched the Wow Beauty website in 2016 as an inclusive and holistic space for all women to feel welcome, the launch of the online shop is a natural progression,

The online shop is primarily focused on female led niche independent and ethical  skincare and wellness `brands that we love and have supported via our website over the last couple of years.

What makes The D.O.R. Beauty Edit unique?

We are retailing brands that I believe in, brands predominantly founded by women who have a story to share and whose brands represent their commitment to holistic beauty and wellbeing …founders who, like me understand that beauty is more than skin deep and that wellbeing is about the whole person …mind, body and spirit.

In our own small way we aim to provide an opportunity for our brands to gain additional exposure, and through our unique blend of reviews, interviews, features and more, connect with our audience.

“She believed she could so she did”

 

ALL ABOUT US

The Wow Beauty website launched  in 2016 as an inclusive and holistic space for all women to feel welcome, the launch of the online shop is a natural progression, that allows us to expand our commitment not only to holistic beauty but also to fempreneurs.

Who are our brands & what makes them special?

Our brands have been handpicked because of the efficacy of their products as well as their individual commitment to creating products that deliver high quality thanks to the passion of their creators and the ingredients that they use.

The D.O.R. Beauty Edit acts as an agent to our brands and as such when you make a purchase you are purchasing directly from the brand. More details about each brands policies and returns can be found on their product pages.

DELIVERY

A – we deliver within the UK only

B – Each brand will deliver to you individually.

–         Our brands will send their products to you directly so if you’ve ordered from multiple brands, you will receive separate packages from each.

–         If you’re making purchases to send to different addresses, please place the orders separately.

–         Each brand has their own shipping cost, so you will be charged according to the brands shipping cost – if you order from more than one brand you will incur multiple postage costs.

–         Each brand sends the products themselves but the average delivery time is 3-4 days with a processing time of 1 day.

RETURNS

–         Skincare and beauty products can only be returned for a refund if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any plastic wrapping intact.

–         Please contact us at shop@thedorbeautyedit.com within 30 days for us to approve your return before you send it off, although please check each brands individual returns policies which can be found on their product pages for individual policies as it differs from brand to brand.

–         returns should be sent directly back to the brand, once approved by us.

PAYMENT

–         you will only need to make a single payment no matter how many products you order – we provide a secure single payment process to make it easier for you to shop with us.

–         Our checkout accepts payments via PayPal and You can pay using Visa, Mastercard via Stripe for your security.